WebSanity Help
WebSanity Help
  • CMS Guide
  • Appendices
  • Glossary
  • Before We Jump In
    • Basic Terms & Concepts to Know
  • Logging In & Logging Out
    • Resetting Your Password
  • Editing Content on Existing Pages
    • Editing Existing Blocks
    • Adding Additional Blocks
    • Moving Blocks
    • Deleting Blocks
    • Saving Your Pages
  • Adding New Pages
  • Changing a Page's Basic Information
    • Page Name vs. Page Title
    • Changing a Page's Name
    • Changing a Page's Title
    • Changing a Page's Description
    • Changing a Page's Owner
  • Altering the Look of a Page
    • Changing a Page's Type
    • Adding Extra Space Around a Block
    • Adding a Custom Layout to a Page
  • Organizing Your Website
    • Moving Page's in Site Structure
    • Changing a Page's URL
    • Creating Short URLs for Webpages
  • Controlling Access to Pages
    • Hiding Pages
    • Making Pages Private
    • Controlling When a Page is Published
    • Deleting a Page
    • Undeleting a Page
    • Emptying Site Structure Trash
  • Page Versioning
    • Accessing Page Versions
    • Viewing Page Versions
    • Comparing Page Versions
    • Approving Old Page Versions
    • Deleting Page Versions
    • Copying Page Versions
  • Managing Files
    • Adding Files
    • Replacing Files
    • Downloading a File
    • Searching Files
    • Filtering Files
    • Viewing File Properties
    • Changing a File's Title, Desciption, or Tags
    • Viewing FIle Statistics
  • Grouping Files Into Sets
    • Creating a Set to Organize Files
    • Editing a Set's Name
    • Adding Files Into Sets
    • Removing Files From Sets
    • Deleting a Set
  • Versioning Files
    • Viewing Previous File Versions
    • Rolling Back to Previous File Versions
    • Deleting Previous File Versions
  • Controlling Access to Files
    • Setting Permissions for Individual Files
    • Password-Protecting a File
    • Deleting Files
  • Inserting Files Into Your Website
    • What Happens When You Insert Various Kinds of Files?
    • Inserting Images Into Your Website
    • Embedding Movies
    • Inserting Links to FIles in Content Blocks
  • Re-using Content with Stacks
  • Working With Users & Groups

Create a help ticket

Email to help@websanity.com generates a help ticket to all of us. Describe the issue; include the URL of the page you were on, what you did, and what happened. The more details you give us, the easier we can troubleshoot your issue!

Note: Please do not include any other websanity.com email addresses when creating help tickets. It creates an email "feedback loop" that gums up the works.

Leave us a message

Call or text (314) 644-4900 to leave a message that we all receive. Voicemail left here is automatically sent to all of us via text and email along with a transcription. We'll get right back to you!

Email sent to websanity@websanity.com goes out to all of us.

Note: Please do not include any other websanity.com email addresses when using this address. It creates an email "feedback loop" that gums up the works.

Contact us directly

Feel free to call, text, or email us.

Jans Carton

Phone & Text: (314) 369-8633
Email: jans@websanity.com

Jerry Bryan

Phone & Text: (314) 616-2802
Email: jerry.bryan@websanity.com

Scott Granneman

Phone & Text: (314) 780-0489
Email: scott@websanity.com